Pengaruh Gaya Kepemimpinan dan Komunikasi Internal Terhadap Kinerja Karyawan Pada Klinik Pratama Rawat Jalan Bhakti Jaya

Abstract

Abstract 

This study aims to analyze the influence of leadership styles and internal communication on employee performance at Bhakti Jaya Outpatient Primary Clinic. In this study, the population used was 35 respondents. This research design uses descriptive, quantitative research methods with associative approaches and techniques for data collection of field research and literature research. Sampling techniques use saturated samples where all populations are sampled. The analytical techniques used in this study are validity test, reliability test, classical assumption test, multiple linear regression analysis model, correlation coefficient analysis, determination coefficient test, with hypothesis testing i.e. partial test (T test), simultaneous test (test F) and with the help of SPSS (Statistical Package For Social Science) program version 22. The results of the T-test showed that leadership style has a significant effect on employee performance while internal communication has no effect on employee performance. For leadership style and internal communication simultaneously affect employee performance. Based on the results of the analysis of the coefficient of determination of leadership style and internal communication, the effect on employee performance by 67.4%. While 32.6% of employee performance was influenced by other factors outside of this study.Keyword : Leadership style, Internal communication, employee performance